This is my secret to salon success:
Service your clients with undivided attention from start to finish, educating your clients is essential.
Teach your staff how to do consultations which are the start of all communication. They only need to ask 3 questions.
Show them how to assess their client’s hair, its growth patterns, texture, condition and their face shape. Then demonstrate the most effective way to communicate advice on the best shape and length for their client.
Then create their client's individual haircut that works for them every day with minimal effort and styling.
