This is my secret to salon success:
Service your clients with undivided attention from start to finish, educating your clients is essential. Teach your staff how to do consultations which are the start of all communication. They only need to ask 3 questions and assess their client’s hair, its growth patterns, texture and their face shape and condition, advise them on the best shape and length for them. Then create their individual haircut that works for them every day with minimal effort and styling.